Last updated: October 2026
Who we are
Total Apex Merch (“we”, “us”, “our”) operates totalapexmerch.com. This policy explains what personal information we collect when you visit our store or place an order, how we use it, and the choices you have. By using the site you agree to this policy.
Information we collect
We collect information in these ways:
- Information you give us: your name, email address, phone number, billing and shipping address, order details, account login details if you create an account, and anything you send us when you contact us.
- Payment information: when you pay, your details go directly to our payment providers. We never see or store your full card number.
- Information collected automatically: your IP address, browser and device type, pages viewed, and the pages or ads that brought you to our store, collected through cookies and similar tools.
We do not knowingly collect information from children under 13.
How we use your information
- To process payments, make your products, ship your order and send order updates.
- To answer your questions and handle returns, replacements and refunds.
- To prevent fraud and keep the site secure.
- To improve our store, products and advertising.
- To send you news and offers by email, only if you opt in. You can unsubscribe at any time.
- To meet legal and tax obligations.
Who we share it with
We share personal information only as needed to run the store:
- Payment providers such as Stripe, through WooPayments, and PayPal, to take your payment and prevent fraud. This includes WooPay, the one-click checkout offered through WooPayments, if you choose to use it.
- Production and fulfillment partners and shipping carriers, who need your name, address and order details to make and deliver your items.
- Service providers that help with website hosting, email, analytics and advertising.
- Authorities, when the law requires it or to protect our rights and customers.
We do not sell your personal information for money. Some advertising and analytics tools may count as “sharing” under certain state laws. You can opt out as described below.
Cookies and tracking
We use cookies to keep items in your cart, remember your login, keep checkout secure and understand how visitors use the site. We may also use analytics and advertising services, such as Google, that set their own cookies. You can block or delete cookies in your browser settings, but parts of the store, such as the cart and checkout, may not work without them.
How long we keep information
We keep order records as long as needed to provide support and to meet tax, accounting and legal requirements. We delete or anonymize other information when we no longer need it.
How we protect it
Our site uses HTTPS encryption, and payments are processed by providers that follow industry security standards. No online system is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You can ask us to show you the personal information we hold about you, correct it, or delete it, subject to legal record-keeping requirements. Depending on where you live, such as California and other states with privacy laws, you may also have the right to opt out of sharing for advertising and the right not to be treated differently for using your rights. To make a request, email totalapexsports@gmail.com. We may need to confirm your identity first. You can unsubscribe from marketing emails using the link in any email.
Links to other sites
Our site may link to other websites. We are not responsible for their privacy practices, so please read their policies.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed. Continued use of the site means you accept the updated policy.
Contact us
Questions about this policy? Email totalapexsports@gmail.com.